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๐Ÿ” Cancellation & Refund Policy

At Sajid Trading Company, we strive to ensure customer satisfaction while maintaining quality and safety standards. Please review our cancellation and refund policy carefully before placing an order.


โŒ Order Cancellation

  • Cancellations are accepted only before dispatch.
    Once your order is processed and dispatched, it cannot be cancelled.

  • To request cancellation, contact us immediately via:
    ๐Ÿ“ž +91-9673971240
    ย sajidkhan.tradingco@gmail.com

  • Orders for custom-mixed paints, tinted shades, or special materials cannot be cancelled under any circumstances once placed.


๐Ÿ’ธ Refund Policy

  • If your cancellation is approved before dispatch, a refund will be processed within 5โ€“7 business days to your original payment method.

  • No refunds will be issued for:

    • Delivered orders

    • Products returned without authorization

    • Damages due to improper handling after delivery


๐Ÿ“ฆ Damaged or Incorrect Items

  • If you receive a damaged or incorrect product:

    • Notify us within 24 hours of delivery

    • Share clear photographs and invoice details

    • If validated, weโ€™ll offer a replacement or refund, depending on product availability

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